Hardware Support
- Troubleshooting of Desktop / Server / Laptop Components
• Disk formatting / Partition Making / Re installations
• Installation / Up gradation / Maintenance
• Desktop Inventory & IP Address Management
• Virus Protection & Updates
• Track Inventory Warranty Information
• Server side Anti-Virus Protection
• Anti Span Filtering
• Microsoft Exchange Support
• Back-ups
• User Specified Software Installation
Printer Support
- Setting up of Local / National Printer
• Installation of Driver Configuration
• Trouble Shooting of Printer & its Components
• Printer Inventory Management
Software Support
o Operating System
- Installation & Configuration
§ Troubleshooting of any OS Operational issue
§ Update of OS patches
o E-mail Support
- Installation & Configuration of email accounts
§ Troubleshooting Issue
§ User wise e-mail back up - Anti-Virus Support
o Installation & Configuration of Anti-Virus Software
o Updating New Versions
o Updating Patches / Virus Definitions
